Konecranes Machine Tool Service was founded on the time proven principles of honesty and integrity. These principles govern our daily lives and are reflected in the service we provide to our customers.
We believe that our customers have the right to expect consistent, impeccable service. For underlining unity, we have a set of common values that link all members of our community together.
Trust in People – We want to be known for our great people.
Total Service Commitment – We want to be known for always keeping our promise.
Sustained Profitability – We want to be known as a financially sound company.
Our team takes personal ownership for each machine we service. Every service specialist understands the value of establishing and maintaining good customer relations through exemplary performance and open communication.
We truly believe in the old adages that “people do business with people” and “all of us are smarter than one of us.” Therefore, we strive to include our customers in the decisions affecting the outcome of their project or product, and our service specialists are empowered to make timely decisions that promote problem solving and customer satisfaction.